1st Class Internet Solutions Bug Reporting

To report a bug, you should send mail to support@1cis.com. In your mail you should include:

  • Your operating system name and version.
  • Name and version of your mail client (for mail issues).
  • Name and version of your web client (for web issues).
  • A detailed list of steps to reproduce the problem.
  • The resulting bug.
  • The expected behavior.
  • How often the bug occurs.
In general, the more information you provide, the greater the chance that we will be able to reproduce the problem and find either a fix or workaround.